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Welcome to the Clyde Energy Solutions Ltd website terms and conditions for use.
These terms and conditions apply to the use of this website at www.clyde-nrg.com.
By accessing this website and/or placing an order, you agree to be bound by these
terms and conditions.
USING THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS REGARDLESS OF WHETHER
OR NOT YOU CHOOSE TO REGISTER WITH US OR ORDER FROM US.
The www.clyde-nrg.com website is operated by:
Clyde Energy Solutions Ltd, a company registered in Scotland, whose registered
office is at
95 Bothwell Street, Glasgow, United Kingdom, G2 7JZ.
Our company
registration number is SCO 11520.
Our VAT registration number is 215 9751 51
We are a member of the following trade associations/professional bodies: CORGI,
Federation of Environmental Trade Associations, and ICOM Energy Association.
Our contact details are as follows:
Trading address: Unit 10, Lion Park Avenue,
Chessington,
Surrey,
United Kingdom,
KT9 1ST.
General email: info@clyde-nrg.com
Telephone number: 02083912020
Fax number 02083974598
1. INTRODUCTION
1.1 You will be able to access most areas of this Website without registering
your details with us. Certain areas of this Website are only open to you if you
register.
1.2 We may revise these terms and conditions at any time by updating this posting.
You should check this Website from time to time to review the then current terms
and conditions, because they are binding on you. Certain provisions of these
terms and conditions may be superseded by expressly designated legal notices
or terms located on particular pages of this Website. If you do not wish to accept
any new terms and conditions after we have given notice, you should not continue
to use this Website.
2. ORDERING FROM US
2.1 You are deemed to place an order with us by ordering via our online checkout
process. As part of our checkout process you will be given the opportunity to
check your order and to correct any errors. We will send you an order acknowledgement,
detailing the products you have ordered.
2.2 Our acceptance of an order takes place when we despatch the order acknowledgement.
We will send you a despatch confirmation by email.
2.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
3. PRICING
3.1 All prices include VAT (where applicable) at the current rates. We reserve
the right to express the price exclusive of VAT, but we shall show VAT separately
and include it in the total price.
3.2 Where we charge separately for assembly, tools, carriage and other relevant
charges, the appropriate rates are set out in our specified pricing structure
shown elsewhere on this Website.
3.3 Our prices are reviewed periodically and the next review will be on 01/01/2007.
4. DELIVERY
Our delivery vehicles need to be of sufficient size to transport heavy radiators
so you should ensure that there is adequate access not only via local roads but
also onto your property. Goods will be delivered to your driveway or similar
off-road location but you will need to organise handling into your home or other
dry environment.
4.1 Delivery will be to the address you give us at the time you make your order.
4.2 Where goods are in stock, delivery will be made as soon as possible after
receiving your order and we will use our best endeavours to deliver within 10
working days. In other cases, an approximate delivery date will be advised to
you with our order confirmation and an actual delivery date will be advised when
your order is ready for despatch.
4.3 You will assume ownership of the goods when they have been delivered to your
address and you will henceforward be liable for all risks, including loss or
destruction.
5. CANCELLATION AND RETURNS POLICY
5.1 If you wish to cancel your order:
(a) you can notify us by email to info@clyde-nrg.com before we have dispatched
the goods to you; or
(b) where goods have already been dispatched to you, by returning goods to us
in accordance with clause 5.2 below.
5.2 You can return goods you have ordered from us for any reason at any time
within 14 days of receipt. A restocking charge of a minimum £50, or 5%
where goods exceed £1000, will be charged. Goods must be returned complete
with all accessory parts. Failure to do so will result in a deduction from your
credit. The costs and risk of returning goods to us shall be borne by you.
5.3 Upon receipt of the goods we will give you a refund as calculated under clause
5.2.
5.4 The rights to return the goods to us as referred to in clause 5.2 will not
apply in the following circumstances: -
in the event that the product has been used
if the goods have been damaged
if in our opinion the goods are no longer in a saleable condition
if the product is of a special size or colour
The provisions of this clause 5.4 do not affect your statutory rights.
6. SERVICE
ACCESS
6.1 While we endeavour to ensure that this Website is normally available 24 hours
a day, we will not be liable if for any reason this Website is unavailable at
any time or for any period.
6.2 Access to this Website may be suspended temporarily and without notice in
the case of system failure, maintenance or repair or for reasons beyond our control.
7.
REGISTRATION
7.1 To register with www.clyde-nrg.com you must be over eighteen years of age.
7.2 Each registration is for a single user only. We do not permit you to share
your user name and password with any other person nor with multiple users on
a network.
7.3 Responsibility for the security of any passwords issued rests with you and
if you know or suspect that someone else knows your password, you should contact
us immediately.
7.4 We may suspend or cancel your registration immediately at our reasonable
discretion or if you breach any of your obligations under these terms and conditions.
8. DISCLAIMER
8.1 While we endeavour to ensure that the information on this Website is correct,
we do not warrant the accuracy and completeness of the material on this Website.
We may make changes to the material on this Website, or to the products and prices
described in it, at any time without notice. The material on this Website may
be out of date, and we make no commitment to update such material.
8.2 The material on this Website is provided “as is” without any
conditions, warranties or other terms of any kind. Accordingly, to the maximum
extent permitted by law, we provide you with this Website on the basis that we
exclude all representations, warranties, conditions and other terms (including,
without limitation, the conditions implied by law of satisfactory quality, fitness
for purpose and the use of reasonable care and skill) which but for these terms
and conditions might have effect in relation to this Website.
9. LIABILITY
9.1 We, any other party (whether or not involved in creating, producing, maintaining
or delivering this Website), and any of our group companies and the officers,
directors, employees, shareholders or agents of any of them, exclude all liability
and responsibility for any amount or kind of loss or damage that may result to
you or a third party (including without limitation, any direct, indirect, punitive
or consequential loss or damages, or any loss of income, profits, goodwill, data,
contracts, use of money, or loss or damages arising from or connected in any
way to business interruption, and whether in tort (including without limitation
negligence), contract or otherwise) in connection with this Website in any way
or in connection with the use, inability to use or the results of use of this
Website, any websites linked to this Website or the material on such websites,
including but not limited to loss or damage due to viruses that may infect your
computer equipment, software, data or other property on account of your access
to, use of, or browsing this Website or your downloading of any material from
this Website or any websites linked to this Website.
9.2 Nothing in these terms and conditions shall exclude or limit our liability
for (i) death or personal injury caused by negligence (as such term is defined
by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as
to a fundamental matter; or (iv) any liability which cannot be excluded or limited
under applicable law.
9.3 If your use of material on this Website results in the need for servicing,
repair or correction of equipment, software or data, you assume all costs thereof.
9.4 You agree to indemnify us fully, defend and hold us, and our officers, directors,
employees and agents, harmless from and against all claims, liability, damages,
losses, costs (including reasonable legal fees) arising out of any breach of
the terms and conditions by you, or your use of this Website, or the use by any
other person using your registration details.
10. GOVERNING LAW AND JURISDICTION
10.1 These terms and conditions shall be governed by and construed in accordance
with English law. Disputes arising in connection with these terms and conditions
shall be subject to the exclusive jurisdiction of the English courts.
10.2 We do not warrant that materials/items for sale on the Website are appropriate
or available for use outside the United Kingdom. It is prohibited to access the
Website from territories where its contents are illegal or unlawful. If you access
this Website from locations outside the United Kingdom, you do so at your own
risk and you are responsible for compliance with local laws.
11. MISCELLANEOUS
11.1 You may not assign, sub-license or otherwise transfer any of your rights
under these terms and conditions
11.2 If any provision of these terms and conditions is found by any court of
competent jurisdiction to be invalid, the invalidity of that provision will not
affect the validity of the remaining provisions which shall continue to have
full force and effect.
11.3 Only the parties to these terms and conditions may seek to enforce them
under the Contracts (Rights of Third Parties) Act 1999.
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